As newer debt weighs more heavily on your credit report than older debt, your score can drop when you make an effort to pay, whether in part or in full. While the payment will make the debt show as settled in full, it may show on your report as new debt. Regardless of how it shows on your report, ensure that the lender removes the charged-off status on your old debt and shows it as paid in full.
Once you've paid down the balance of your credit cards, keep your spending on these accounts down. You should aim for a balance that is less than 30% of your credit limit on the card. Don't voluntarily lower credit limits; this can hurt rather than help your FICO® Score. If your credit report doesn't reflect your actual credit limit, make sure your credit card company updates this information with the credit bureaus. In addition to limiting your spending on the accounts you already have, be cautious when any new accounts and don't cancel any old accounts since these help your credit score by demonstrating a longer credit history.
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Write a letter to the specific credit reporting agency that shows the falsehood, whether it is Experian, Equifax, or TransUnion. Explain the mistake and include a copy of the highlighted report along with your documentation. Although certain bureaus now let you submit disputes online, it’s not a bad idea to send this letter by certified mail, and keep a copy for yourself. The reporting agency has 30 days from the receipt of your letter to respond. The Federal Trade Commission provides advice on contacting the credit bureaus about discrepancies. Here are the contact numbers and web sites for the three credit bureaus: