You cannot use your existing credit cards while you’re on a debt management plan, nor can you open new accounts. McClary also said that if you do manage to open new credit card accounts during your debt management plan, existing creditors who find out may stop participating in your debt management plan and reset your account to its original terms and interest rate.
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You don't have to pay your bill in full to have your payment count as on-time; you only have to pay the minimum (though that isn't there to do you any favors – it's there to keep you in debt: You'll be paying lots of interest, and paying off your balance for years). However, if it's all you can afford, you're better off making the minimum payment on time than not making a payment at all. The important thing to remember here is that a consistent history of on-time payments will cause your credit rating to rise.

All credit scores are based on the contents of your credit reports. Any errors in those reports can cause undeserved credit-score damage. They can also indicate fraud. So check your reports, dispute any errors you find, and take steps to protect yourself from identity theft if necessary. In particular, look for collections accounts, public records, late payments and other bad credit-score influencers.


Your best bet is to call and ask to see if they can put you on a payment plan where you can afford to pay them (even if it’s just the bare minimum a month) or if they will possibly settle for less money. A tip: anything that has your name attached (banking account,utility bills, credit cards, anything you finance, student loans, medical bills, car loans, home loans, your apartment, etc) that you miss a few payments on or don’t pay at all can be reported to the credit agencies and sold to collections companies.
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