If you are facing financial difficulties, it's always best to contact your lenders, creditors or service providers (such as your utility company or physicians) as soon as possible. Collection agencies and legal fees cost lenders a lot of money, so they are often open to negotiations, which are free. Call, email or write to explain your financial situation (for example, if you have experienced a job loss or unexpected set of expenses due to medical emergency). Discuss a new payment plan and make a good faith payment. At the least, you might be allowed to skip a payment without penalty or lower your minimum payments.
Write a letter to the specific credit reporting agency that shows the falsehood, whether it is Experian, Equifax, or TransUnion. Explain the mistake and include a copy of the highlighted report along with your documentation. Although certain bureaus now let you submit disputes online, it’s not a bad idea to send this letter by certified mail, and keep a copy for yourself. The reporting agency has 30 days from the receipt of your letter to respond. The Federal Trade Commission provides advice on contacting the credit bureaus about discrepancies. Here are the contact numbers and web sites for the three credit bureaus:
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