Capital One is an odd example of this.  I have read many reviews that state that after 18 months with stellar payment history and carrying no balance that users were told they qualified for an unsecured card but would first have to close the secured card (In order to get the deposit refunded) - or you can keep the secured card and open the new unsecured card as well.  A few people indicated they were able to graduate without changing the card and it was converted for them - but 95% of reviews speak to how difficult it is to get deposits back - even from them.
If you have a high balance on a credit card and are only making minimum payments, start paying down the balance. It's important to pay down (or even better, pay off) revolving accounts such as credit cards. This will lower your credit-to-debt ratio (what you have borrowed in relation to what you could borrow), and is one way to improve your credit score. Paying off installment loans such as auto loans, student loans, etc. won't improve your credit score as dramatically.
Anyone who ever had a grandmother or grandfather should know that rushing a family recipe or lovingly-crafted process never works. There are an ingredient and a philosophy that can’t be touched or seen by the human eye but can be only be missed when that special knot doesn’t hold, or the meal flops bigger than a bass on holiday – tradition. Fast credit repair is like grabbing something in a box and expecting it to taste like “grandma used to make.” Unless the grandmother was a chemist and her kitchen was stocked with additives that may or may not put a lab rat down for the count that good, old-fashioned taste is most likely missing. Unfortunately, those who used those “pay-me-now” fast credit repair places and the rodent with digestive issues probably stand about the same chance of being approved for a new credit card. No animals are ever harmed when credit repair is done correctly – it simply takes time.

While your credit score may suffer if you’re falling behind on monthly payments before you get your debt management plan set up, starting your plan should provide some relief. Your credit score should increase as you begin making regular monthly payments and your debt balances drop. Experian does note that you may see some negative side effects when accounts are closed, usually due to changes with your credit utilization rate or credit mix.
Our team at Student Loan Hero works hard to find and recommend products and services that we believe are of high quality and will make a positive impact in your life. We sometimes earn a sales commission or advertising fee when recommending various products and services to you. Similar to when you are being sold any product or service, be sure to read the fine print understand what you are buying, and consult a licensed professional if you have any concerns. Student Loan Hero is not a lender or investment advisor. We are not involved in the loan approval or investment process, nor do we make credit or investment related decisions. The rates and terms listed on our website are estimates and are subject to change at any time. Please do your homework and let us know if you have any questions or concerns.
Typically this is how these companies work: Instead of obtaining a new loan to pay off your credit cards, the debt management company tries to negotiate with the credit card companies to reduce your interest rates or otherwise lower your monthly payments. Each month, you make a single payment to the debt consolidation firm and it distributes a portion of your payment to each of your creditors. Usually, it also keeps a portion (or sometimes all) of your payment to cover its own fees.
Your best bet is to call and ask to see if they can put you on a payment plan where you can afford to pay them (even if it’s just the bare minimum a month) or if they will possibly settle for less money. A tip: anything that has your name attached (banking account,utility bills, credit cards, anything you finance, student loans, medical bills, car loans, home loans, your apartment, etc) that you miss a few payments on or don’t pay at all can be reported to the credit agencies and sold to collections companies.
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