At this point, you will need to continue following the advice of the credit counseling agency you hired to help and remember the benefits of being debt-free. Life is a lot more difficult when you’re juggling credit card bills and other payments each month. If you want to avoid winding up back in debt, it’s crucial to remember how far you’ve come and how wonderful freedom feels.
The best way to handle these types of information lines on your credit report is to dispute them but you have to remember that if that isn't done correctly, it is like kicking a hornets nest. Just calling them and saying, "hey, I dispute this." is NOT good enough, regardless of what ANYONE says. It has to be done with a certified, return receipt letter that has been properly worded to prevent the sleezy little buggers from using a loophole. You can find a lot of information out there about how to do this on sites from people like Dave Ramsey or with self help books like Weathering Debt (either one works, but I prefer Weathering Debt, it was much more concise and to the point) but whatever you do, DON'T try to wing it and don't pay someone to do something you can do yourself with ease and for free. Besides, you need to know how to stop the problem from happening again, right?
If you have unsecured debts that qualify for a debt management plan and secured debts that don’t qualify, a debt management plan can still work. When you sign up for a debt management plan with a nonprofit agency, the credit counselor assigned to your case will offer comprehensive financial advice that can help you pay down all your debts — not just debts governed by your debt management plan.
A personal loan may also help improve your credit score. One of the major factors in determining your FICO® Score is your utilization ratio: the combined balances on all your credit cards as a percentage of the overall credit limits on the cards. The lower your utilization rate, the better. Moving card balances to a personal loan might lower your utilization ratio.
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Debt management companies will often use marketing language that makes them sound like consolidation loans. Typically, a debt management company will ask you to start paying them instead of the credit card companies. These companies will hold the money in an escrow account and will not pay the credit card bills. As a result, your accounts will become delinquent. Your credit score will be negatively impacted. And collection calls will be initiated.

Get the advice of a nonprofit credit counselor before consolidating your credit card debt. Credit counseling offers free debt help and the expert advice could save you time and money. You may find out that your debts are indeed overwhelming and bankruptcy is best your option, or that your debts are judgment proof and thus you have nothing to lose by defaulting.
Your best bet is to call and ask to see if they can put you on a payment plan where you can afford to pay them (even if it’s just the bare minimum a month) or if they will possibly settle for less money. A tip: anything that has your name attached (banking account,utility bills, credit cards, anything you finance, student loans, medical bills, car loans, home loans, your apartment, etc) that you miss a few payments on or don’t pay at all can be reported to the credit agencies and sold to collections companies.
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